Terms & Conditions

Welcome to the Craft Gin Club (the "Site"). This Site is maintained and operated by Craft Clubs Limited trading as The Craft Gin Club ("CGC" or "Company"). We are registered in England and Wales under number 9405978. Our registered office is at DEVONSHIRE HOUSE, 60 GOSWELL ROAD, LONDON, EC1M 7AD.

By accessing, browsing or using this Site, you acknowledge that you have read and agreed to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you should not use or access this Site. CGC reserves the right to revise these Terms at any time by updating this posting, but will not change these Terms in relation to orders which have been placed and acknowledged by CGC before the change is made. You are encouraged to review these Terms each time you use the Site because your use of the Site after the posting of changes will constitute your acceptance of the changes. By agreeing to these Terms it also constitutes your agreement to the Site Privacy Policy which is incorporated herein.

By accessing or using any part of the site, you accept, without limitation or qualification, these Terms. If you do not agree with all of the Terms set forth below, you may not use any portion of the site. Price information found on this site is subject to change without notice. CGC reserves the right to change these Terms and Conditions of Use at any time without notice, but will not change these Terms in relation to orders which have been placed and acknowledged by CGC before the change is made.

We grant you a personal, limited, non-transferable non-exclusive, license to access and use the Site. We reserve the right, in our sole discretion and without notice to you, to revise the products and services available on the Site and to change, suspend or discontinue any aspect of the Site and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on the use of the Site or restrict your access to part, or all, of the Site without notice or penalty. Your continued use of the Site will constitute your acceptance of any such changes.

1. Use of the Site

You may use the Site only for your own noncommercial personal use and in compliance with these Terms. You are responsible for your own communications, including the transmission, uploading or posting of information and are responsible for the consequences of such communications to the Site. Any other use of the Site requires the prior written consent of CGC. You may not otherwise copy, modify, or distribute the contents of this Site without the express written permission of CGC. You may not modify, publish, transmit, participate in the transfer or sell, create derivative works from, or in any way exploit, any of the content, in whole or in part, found on the Site.

We require all Members to agree not to use the Site, and specifically prohibit any use of the Site, for any of the following purposes:

• Posting, communicating or transmitting any material that infringes on any intellectual property, publicity or privacy right of another person or entity
• Posting any information which is untrue, inaccurate or not your own or which is defamatory, derogatory, fraudulent, degrading, abusive, hateful, false, misleading, inaccurate, untrue, malicious, offensive, harassing, threatening, racist, obscene, vulgar, indecent, pornographic or of a sexual nature
• Engaging in conduct that would constitute a criminal offense or give rise to civil liability or otherwise violate any law or regulation
• Attempting to interfere in any way with the Site’s or CGC’s network security, or attempting to use the Site’s service to gain unauthorized access to any other computer system

You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on the Site. Further, you may not use any such automated means to manipulate the Site, such as automating what are otherwise manual or one-off procedures. You may not take any action to interfere with, or disrupt, the Site or any other user's use of the Site, including, without limitation, via means of overloading, "flooding", "mailbombing" or "crashing" the Site, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to you under these Terms. You may not frame portions of the Site within another website. You may not resell use of, or access to, the Site to any third party without our prior written consent.

2. Registration and Passwords

In order to access certain services on the Site, you will be required to provide specific information. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity. Any access codes or passwords provided should be safeguarded at all times. You are responsible for the security of your access codes and passwords and will be solely liable for any use or unauthorized use under such access codes or passwords. We may suspend or terminate your access at any time with or without notice.

3. Additional Terms and Conditions

You agree that additional terms and conditions may apply to specific products, orders or your use of certain portions of the Site, including with respect to the Privacy & Cookie Notice.

4. Your personal information

We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. For more information, please refer to our Privacy & Cookie Notice.

5. Membership

The Site is available to registered users who are 18 years and older and who have not been suspended or removed by CGC for any reason. We reserve the right to revoke your membership for any reason at any time including as a result of a violation of these Terms or the Privacy & Cookie Policy, without notice. Where we revoke your membership, this will not affect current orders which we have acknowledged unless we revoke as a result of your breach of these Terms or the Privacy & Cookie Policy or any other guidelines or rules, in which case we may terminate all existing orders and will not be obliged to make any refund. In event that we revoke your subscription membership, you will reimburse any subscription fees on a pro-rata basis. Membership is void where prohibited by law.

6. Orders and Contracts

CGC Membership Packages (“Memberships”) may be ordered by clicking on the Membership you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the "Submit Order" or equivalent button on the checkout page.

Your order constitutes an offer to CGC to buy a Membership. All orders are subject to acceptance by CGC. CGC is not obliged to accept your order and may, at its discretion, decline to accept any order. Where CGC accepts your order, it will confirm such acceptance to you by sending you an email that confirms that CGC has recognised your purchase of a Membership. 

By purchasing a Craft Gin or Rum Club Membership you acknowledge that your Membership has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive monthly periods, at the original subscription rate. Your credit card will be charged on the 23rd of every calendar month. Any Membership cancellations need to be done prior to the 23rd of the month. You may cancel your month-to-month Membership at any time by logging into your account and following the procedure specified in our FAQ. If you cancel, you may use your subscription until the end of the month. CGC may submit periodic charges (e.g., monthly) without further authorisation from you until you provide prior notice that you have terminated this authorisation or wish to change your payment method.

The price of a monthly Membership includes a Mystery Gin (Rum) of the Month (£27.25), Mystery Goody Pack (£5.00), Cocktail Syrup (£3.25), GINNED! Magazine (£6.50), Garnish Pack (£3) and free delivery, except for members located in the Channel Islands, for whom a shipping and handling fee also applies. The price of £45 includes VAT at the prevailing rate for each item, except for members located in the Channel Islands, for whom VAT is not charged. For Members in the Channel Islands, the price of £45 includes the shipping and handling fee. All items that form part of our membership offer are available to buy separately on our website.

We reserve the right to revoke your subscription at any time as a result of a violation of these Terms or the Privacy Policy. Membership is void where prohibited by law.

From time to time we run different promotional offers where delivery charges may apply. Where this is the case it will be communicated.

7. Offers & Discount Codes

If you have a discount code, this needs to be applied during the checkout; the option is located on the same page as your contact details. Please note that we only allow for one code/discount/promotion to be used at checkout. Only one offer/discount may be used per transaction. Offers do not apply to gift memberships unless specifically stated. Offers cannot be added retrospectively. Offers are not transferable or redeemable for cash or credit.

We reserve the right to withdraw or cancel discount codes at any time. We also reserve the right to reject discount codes if we suspect any fraud which may result in a subsequent charge to the customer for the value of the discount.

Our referral discount code is only valid for recurring memberships, not gifts. Please note, the referee and referrer must have different delivery addresses, and members aren't allowed to refer themselves by setting up multiple accounts. Existing members are unable to redeem offers by setting up multiple memberships.  We reserve the right to charge such members setting up multiple memberships for the value of any referral offers applied to their accounts.

We only allow one intro offer per member. 

In regards to cancelling and renewing your membership, please see below for our general subscription reactivation offer terms.  

• Monthly Memberships originating or reactivating with a discount can not be cancelled and renewed with a discount within a twelve (12)-month period
• Bi-Monthly Memberships originating or reactivating with a discount can not be cancelled and renewed with a discount within a twenty-four (24)-month period
• Quarterly Memberships originating or reactivating with a discount can not be cancelled and renewed with a discount within a thirty-six (36)-month period

The exception to these reactivation terms is if we have communicated a reactivation offer directly with you.

CGC reserves the right to take additional payments from existing or past members where introductory offers have been used in breach of this policy or to unreasonably “game” the system to achieve financial gain at Craft Gin Club’s expense.

8. Member rights & cancellation

You may cancel your month-to-month Membership at any time by logging into your account and following the procedure specified in our FAQ. If you cancel after the charge date of the 23rd of the month prior to when your box is due, you will still receive the next box. CGC will not refund any months for a month in which the Membership bottle has already been sent. Members that subscribe to the Craft Gin Club with any type of discount may not re-register for membership with a discount in the following manner:

• Monthly Memberships originating with a discount can not be cancelled and renewed with a discount within a twelve (12)-month period
• Bi-Monthly Memberships originating with a discount can not be cancelled and renewed with a discount within a twenty-four (24)-month period
• Quarterly Memberships originating with a discount can not be cancelled and renewed with a discount within a thirty-six (36)-month period

Gift Memberships may not be cancelled. Discounts for recurring memberships do not apply to Gift Memberships.

If you receive a damaged or broken bottle, you may follow the procedure specified in our FAQ for declaring your damaged or broken bottle. Refund declarations must be made within 24 hours of receiving your bottle. CGC will send you a replacement bottle of the same craft gin. CGC does not refund damaged or broken bottles. CGC reserves the right to dispute the reception of a damaged or broken bottle.

CGC’s shipping partners normally alert CGC in the event of a broken bottle before it is delivered. If this occurs with your bottle, CGC will send you a new bottle as soon as possible.

9. Proprietary Rights

You acknowledge and agree that the content (other than content that may be submitted by Members), materials, text, images, videos, graphics, trademarks, logos, button icons, music, software and other elements available on the Site are the property of CGC or our partners and are protected by copyright, trademark and/or other proprietary rights and laws. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works from any content or materials on the Site. CGC and the CGC logo are registered trademarks. All other trademarks are the property of their respective owners. All of our Site's content is the property and copyright of the Craft Gin Club. All rights reserved. Except as expressly set forth in these Terms, no license is granted to you and no rights are conveyed by virtue of accessing or using the Site. All rights not granted under these Terms are reserved by The Craft Gin Club and its affiliates.

10. Submitted Content

By submitting or posting any materials or content on the Site, you grant CGC a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works on our websites and apps and in any other materials or medium, and sublicense such materials or any part of such materials. This means, for example, that we can continue to use and display that content even if you ask us to remove it or after your registration or subscription has ended. If you do not want to grant CGC the rights set out in this paragraph, please do not submit your content to us. You confirm that any materials you provide do not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant CGC the license specified above. You also confirm that any materials you provide will not contain libellous or otherwise unlawful, abusive or obscene material. CGC will be entitled to use any content submitted by you without incurring obligations of confidentiality, attribution or payment to you. To the extent permitted by applicable law, you agree to waive all moral rights in any content that you post or send whilst using the Services, including the right to be identified as the author of such content.

CGC reserves the right to use content that you post to social media that specifically concerns or references CGC, its partners and the products it offers. This content may be shared by CGC on its own social media properties, with third parties, and on the Site.

Review Guidelines

CGC values your feedback. When writing your review, please consider the following guidelines:

• Focus on the product and your individual experience using it
• Provide details about why you liked or disliked a product

We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:

• Obscenities, discriminatory language, or other language not suitable for a public forum
• Advertisements, "spam" content, or references to other products, offers, or websites
• Email addresses, URLs, phone numbers, physical addresses or other forms of contact information
• Critical or spiteful comments on other reviews posted on the page or their authors

11. Disclaimers

CGC is not responsible if you cannot access the Site properly or at all because your ISP connection, the Internet generally or your browser software is inadequate or functioning badly, or if your ISP suspends or terminates their service to you, or because of any other event outside CGC's control. If you cannot access the Site properly or at all because of any of these reasons, CGC will not refund any money you have paid or compensate you.

Making the Site enjoyable means CGC needs to fix bugs, install updates and do general diagnosis and maintenance of the Site. CGC will try to do scheduled maintenance during what CGC anticipates will be relatively low levels of online use. CGC also needs to be able to do emergency maintenance and/or suspend access to the servers where, in CGC's reasonable discretion, CGC sees the need to do that. CGC will try to have the Site available again as soon as CGC thinks it is safe to do so.

The Site relies in part on software to work. The software has bugs. Whilst CGC will monitor the Site and try to fix bugs that are made known to us, CGC cannot guarantee that the Site will be bug-free or will work all the time. It is not a term of these Terms of Use that the Site or any individual feature of the Site will always be available, error-free and/or free from viruses.

Where the Site contains links to other websites and third-party products or services, these links are provided for your information only. CGC is not responsible for the content of these websites or products or services.

12. Indemnification

You agree to indemnify CGC and its group companies' liabilities and the reasonable costs (including reasonable legal fees), sustained or incurred as a result of content posted to the Site by you being in violation of these Terms and/or CGC's Review Guidelines.

13. Limitation of Liability

CGC excludes: (a) any responsibility for or liability arising out of any dealings you have with third parties that take place using or facilitated by the Site; and (b) any liability for losses which are not a foreseeable or likely consequence of your use of the Site, or of a breach of these Terms. For example, losses are foreseeable where they could be contemplated by you and CGC at the start of your membership.

CGC will not be liable to you over the entire period of your use of the Site for any loss in excess of (a) the total value of products or subscriptions ordered by you via the Site from time to time and (b) £250, whichever is the higher.

Notwithstanding this, nothing in these Terms will affect any liability we may have for: (a) death or personal injury arising from our negligence or our liability; (b) fraudulent misrepresentation; © for breach of any obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 or (d) any other liability that cannot by law be excluded or limited.

14. Copyright Infringement; Notice and Take Down Procedures

CGC specifically prohibits the posting of any content that violates or infringes the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity. If you believe that any material contained on this Site infringes your copyright or other intellectual property rights, you should notify us of your copyright infringement claim.

15. Severability

If any part of these Terms shall be held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not affect any other part of these Terms.

16. Waiver; Remedies; Variations, Entire Agreement

The failure of CGC to partially or fully exercise any rights or the waiver of CGC of any breach of these Terms and Conditions by you shall not prevent a subsequent exercise of such right by CGC or be deemed a waiver by CGC of any subsequent breach by you of the same or any other term of these Terms. The rights and remedies of CGC under these Terms and any other applicable agreement between you and CGC shall be cumulative, and the exercise of any such right or remedy shall not limit CGC’s right to exercise any other right or remedy. These Terms may not be varied except with our express written consent. These Terms and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of your use of the Site and any order. We are required by law to advise you that contracts may be concluded in English only and that no public filing requirements apply. Please let us know if you would prefer not to receive our club goodies or magazine as part of your box.  All items are sold separately, see pricing info above.

17. Governing Law

The operation of our site and Contracts for the purchase of Goods through our site are governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

18. VAT and other information for members in the Channel Islands

For those residing in the Channel Islands, Craft Clubs Ltd does not charge VAT. An additional £5 shipping and handling fee applies and thus the total membership price is £45.

Duty on subscription boxes shipped to Jersey is prepaid by Craft Clubs Ltd. Duty on subscription boxes shipped to Guernsey may be payable by the importer, depending on the size and abv. of the imported goods. Please contact your local Government for further information on paying duty and declaring imported goods.

19. Gift Cards Terms & Conditions

You can use a Craft Gin Club gift card or e-voucher to shop online through our e-store. Gift cards cannot be used to purchase against a subscription. 

You don’t have to spend the full amount on the card. Your order cost will be taken from the balance of your gift card or e-voucher until it is zero. Any balance remaining will not be refunded to the customer. You can buy Craft Gin Club gift cards online from £10, £20, £25, £50 and £100

Gift cards are valid for 12 months starting on the date of purchase, following which the gift card will expire automatically

We are not responsible for your gift card or e-voucher if it is lost, stolen, damaged or used without permission and no replacement will be provided in these circumstances. 

Your gift card or e-voucher belongs to Craft Clubs Ltd. It is not a cheque guarantee, credit or charge card

Gift cards and e-vouchers cannot be resold and you cannot have a cash refund. 

Gift cards and e-vouchers cannot be bought in conjunction with money-off vouchers or promotional codes

A gift card cannot be used to buy age restricted products unless the purchaser declares that they are of at least the relevant age. 

20. Gift Certificates - Boxes and My Craft Gin

4, 6 and 12 box Gift Subscriptions and My Craft Gin are ‘e gift certificates’ and these are single purpose vouchers that are only redeemable against the stated products. 

E gift certificates cannot be resold nor refunded.

Any product sold and redeemed via an e-gift certificate requires declaration by both the purchaser and recipient that they are 18+  

All E-gift certificates are valid for 12 months from purchase

All other CGC terms and conditions apply to gift boxes 

Questions

Should you have any questions regarding these Terms you may contact us at members@craftginclub.co.uk.

Disclaimer: CGC is a members club that connects members with craft gin distilleries. These distilleries ship directly to their members or via an intermediary, licensed distributor. CGC does not sell, handle or distribute alcoholic products directly.